Guidelines for a Smooth and Stress-Free Visit
We’re happy you chose us as your pet’s trusted veterinary facility. That’s why we aim to make every visit to our practice great! Our hospital policies are meant to enhance the overall client experience by decreasing time spent in the waiting room, maximizing time with our veterinarians, and ensuring a smooth and pleasant visit from check in to check out.
Payment Options
In order for our medical team to provide high-quality veterinary care, we require payment be made at the time services are rendered. If you would like an estimate, feel free to give us a call at 727-391-9784. Please understand, estimates are not exact and may fluctuate depending on the services your pet needs.
We accept the following forms of payment:
- Cash
- Check
- Debit
- Visa
- MasterCard
- Amex
- Discover
- CareCredit®
- Scratchpay
Appointments & Safety Policy
Oakhurst Veterinary Hospital is open six days a week to better serve you and your pet. To ensure that each patient—and every scheduled procedure—receives the time and attention they deserve, we operate by appointment only. This helps us keep our schedule running smoothly and allows us to deliver the high-quality care you’ve come to expect.
For the safety and comfort of all clients, patients, and team members, we kindly ask that all pets entering our facility be properly restrained—dogs on a leash and cats or small animals in a secure carrier. This helps reduce stress and keeps everyone safe during their visit.
Surgical Admission Policy
To ensure the safety and success of your pet’s surgical procedure, we follow a specific pre-operative protocol. One of our team members will call you the day before your pet’s scheduled surgery to review preparation instructions and answer any questions you may have.
For planning purposes, please note the following:
- Surgical admissions are scheduled between 7:30 AM and 8:00 AM.
- Pets should be fasted for 12 hours prior to surgery (no food after 8:00 PM the night before).
- Water is allowed overnight, so you may leave your pet’s water bowl down.
- Payment is due at the time of discharge.
These steps help us provide the highest standard of care while keeping your pet safe and comfortable. If you have any concerns prior to your appointment, don’t hesitate to contact us.
Pet Insurance Providers
At Oakhurst Veterinary Hospital, it's important to us that pets never go without veterinary care due to financial struggles. To help our clients prepare for their pet's veterinary medical expenses, we are happy to accept and recommend Pet Insurance Providers.
